Privacy Policy

 

Your privacy is extremely important to us. To better protect your privacy, we provide this notice explaining our online information practices and procedures. This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from you via our website (the “Site”). This privacy policy applies to the Site and all products that we offer.

 

Personal identification information

 

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, make a booking or enquiry and in connection with other activities, services, features or resources we make available on our Site. In connection with making a booking, you may be asked for, as appropriate, your name, email address, date of birth, and phone number. You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. Users of our site can always refuse to supply personal identification information, except that it may prevent them from making a booking via the Site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

How do we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, date of birth and email address. 

 

How we use collected information

 

We collect and use personal information for the following purposes:

 

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3To be able to contact our Visitors and Users with general or personalized service-related notices, promotional messages and marketing campaigns;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How we protect your information

 

Alexia Makeup • Hair • Beauty is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our site adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information,  transaction information and data stored on our Site. Sensitive and private data exchange between the Site and users happen over a SSLsecured communication channel and is encrypted and protected with digital signatures.

 

How do we communicate with our site visitors?

 

We may contact you regarding your enquiry or booking, to troubleshoot problems with your transaction, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates and periodical newsletters, or as otherwise necessary to contact you to enforce our User Agreement, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Cookie and Tracking Technologies

 

The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by Alexia Makeup • Hair • Beauty and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

  • A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user's computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

 

Sharing your personal information

 

We do not sell, trade, or rent personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

Changes to this privacy policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Questions and contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@alexia.com.au. 

 

Privacy Policy – updated  20th May 2018