Clinic Etiquette
Clinic Etiquette

Clinic Etiquette

Reservations

 

 

Please schedule appointments in advance to ensure availability.

Confirmations

 

A confirmation email will be sent out to all clients upon making an appointment.  We kindly ask that you read and respond to the email accordingly to ensure you are aware of all the information provided regarding your appointment, deposit and your eligibility for treatment. As a courteous reminder you will also receive an email, text or phone call 24 hrs prior to your appointment. Please assist us by responding accordingly.

Deposits & Cancellations

 

To view our Booking & Deposit Policy please Click here

 

Arrival Time

 

Please ensure that you arrive on time to your scheduled appointment time.  Late arrivals will risk their appointment time being reduced and consequently cancelled as there may not be enough time to complete your treatment. Cancelled appointments will include loss of deposit.

 

Children 

 

Sadly we are not able to accommodate babies, toddlers or young children for Insurance and OHS reasons. We write this with the utmost respect to the parents in our Clinic. Children/babies who visit the Clinic during their parents’ appointments pose an occupational health and safety issue to their children, our staff & clients.

We work in an environment that has sharps, razors, chemicals, lasers & hot wax.  We encourage parents to visit the clinic without their children, please understand that our concern is the safety of your child and our client’s well-being.

 

We write this without the intent of offending or upsetting our lovely parent clientele and hope that you will aid us in keeping our clinic a safe environment.

 

Bringing others to your Appointment

If you are going to bring someone along to your appointment, please limit to one person as our treatment room is small.  We appreciate your understanding.

 

 

Mobile Phones

 

Please remember to switch off your mobile phone or switch to silent for the duration of your visit as a consideration of respect to other clients.